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What's New






Fall 2009


BALANCE™ Your Financial Life

Bayer Heritage FCU is dedicated to helping you realize all of your financial goals, from college to retirement. This is why we're excited to now offer the BALANCE™ Financial Fitness Program. As a Bayer Heritage FCU member, the program's monthly administration fee is waived.

Through BALANCE, you have access to free, unbiased money management information and assistance through a tollfree phone call. BALANCE counselors can answer many of your financial questions immediately. For more complex issues, you can schedule an appointment.

Give BALANCE A Try Today
Simply visit www.balancepro.net or call toll-free (888) 456-2227. Counselors are available Monday through Thursday from 5:00 a.m. to 8:00 p.m.; Friday from 5:00 a.m. to 5:00 p.m.; and Saturday from 8:00 a.m. to 5:00 p.m. (PST).

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New Home Banking Service Coming Soon!

We are happy to announce that we will unveil an upgraded version of Home Banking in the next few weeks. A demo of the new product will soon be available on our website, so keep watching for details. You'll enjoy the added convenience of this newer, better service!

Features of the new Home Banking service will include:

  • Mobile Text
  • Ability To Conduct Transactions
    Between Financial Institutions
  • Option To Open Share Certificates Online
  • Ability To Have Your Questions
    Answered Via Secure E-Mail
  • And Much More!

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We're Upgrading BillPayer!

Bayer Heritage FCU always strives to serve YOU better. With that objective in mind, we're excited to announce that in December 2009 an enhancement will be made to our BillPayer service.

As part of the change, a new user interface with a more user-friendly layout will be introduced. You'll also find an online help option, which will make it easier and faster to search for the answers you want. And, in the new payment center, you'll have access to a "smart window," which will hold your payee's information.

Look for more details in the upcoming months regarding these exciting enhancements!

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Manager's Minutes

Exciting changes are in the works for your credit union! As Mr. Babe mentioned in his letter below, Bayer Heritage FCU has grown beyond a single-company credit union to a financial institution that serves our community members, their families and employees of various other businesses in our area. As a result, we will select a name that encompasses our continually growing field of membership.

The credit union name change is part of our upgrade to providing greater service to our membership as a whole. With the implementation of our new Home Banking and TextMe® Mobile Banking services, accessing your accounts will be easier than ever before. We are also proud to now offer the Balance™ Financial Fitness program to help you stay on track when it comes to saving and eliminating debt.

As you can see, the credit union always has your needs in mind, and we look to the future with confidence. We are happy to provide secure, convenient and affordable financial products and services to all of our members. Thank you for your continued loyalty to Bayer Heritage FCU!

Robert D. Burrow
President/CEO

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Open Letter To All Bayer Heritage
Federal Credit Union Members

September 26, 2009

As a fellow member of the Bayer Heritage Federal Credit Union, I want to congratulate the board, staff and volunteers for another successful year. I commend all of the members for your continued support and patronage of a true success story of the American "cooperative" movement.

From its early days of sponsorship, Mobay - and now Bayer - has taken great pride in the growth of the credit union, and Bayer continues to view the credit union as a valuable resource for its employees. Over the past 52 years, the credit union has seen many changes and embraced them all. Today, I want to announce the beginning of a new chapter in the ongoing relationship between Bayer and Bayer Heritage Federal Credit Union.

The evolution of the credit union has changed the complexion and make-up of its membership. Due to the vision and foresight of the Board and changes in the Bayer family of companies over the years, membership has reached beyond "Bayer employees only." I believe this broader membership base not only helps to ensure the credit union's success, but also enhances its ability to serve its members. Since the credit union is not a Bayer company and the name "Bayer" no longer accurately identifies a large portion of the credit union's membership, continued use of the Bayer name can actually be an inhibiting factor to the credit union's continued growth. In order to facilitate the true distinction that should exist between Bayer and the Bayer Heritage Federal Credit Union, the credit union Board has graciously agreed to my request for a new name for this organization.

Please be assured that this in no way signifies a change in our support of the credit union. On the contrary, it is my desire that our relationship continues and that the credit union remains present and active at its current company locations. It is simply time to allow both organizations to reflect their unique identities.

This name change will be done with great care and planning, including the solicitation of membership feedback. We are targeting year-end 2010 for completion of the name change. Bayer has committed to the credit union Board that it will provide the financial resources to expedite this major "re-branding."

Again, I want to emphasize the continued support for and appreciation of the credit union. I look forward to our continued mutual success.

Sincerely,

Greg Babe
President/CEO, Bayer Corporation

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Order Your Cards Of Hope Today

Bayer Heritage FCU is proud to sponsor Cards of Hope this holiday season. Card sales are the primary fundraiser for the Pediatric Cancer Care and Research Fund at WVU Children's Hospital. The cards ensure that patients and their families receive state-of-the-art medical care, as well as psychological and social support.

The holiday cards are created by pediatric cancer survivors, current patients and their siblings at the Children's Hospital in Morgantown, West Virginia. All proceeds of every Cards of Hope package sold go directly to helping patients and their families battling cancer.

Plan to purchase your Christmas cards at Bayer Heritage FCU beginning in October - stop by any office, call (800) 272-6003, or order online at www.cardsofhope.com.

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We're Already In Compliance!

You've probably heard from your local news station, your newspaper, or your favorite news blog about upcoming credit card changes, and you're probably also wondering how it affects your Bayer Heritage FCU Credit Card. The good news is, Bayer Heritage FCU already largely conforms to the new rules. We don't have the high fees, jumping interest rates, gimmicks or double-billing cycles that the Credit Card Accountability Disclosure Act of 2009 (CARD Act) addresses.

However, because of the CARD Act, we will be making some changes to our credit card monthly statements. You will see clearer due dates and times, and receive additional notices. In addition, you will receive your statements earlier in the month. In early 2010, you will also see a payment breakdown. This will help give you a clearer picture of how long it will take to pay off your card.

As a Bayer Heritage FCU member, you have the option to receive your statement via Online Banking. This product allows you to view your credit card statements before you would receive your paper statement. If you aren't already signed up for Online Banking, please contact us at (800) 272-6003 and we will be happy to set you up for this wonderful service.

The CARD Act is pro-consumer legislation that was set forth by Congress to give consumers like you a clearer picture about their credit cards. Bayer Heritage FCU is committed to making sure that you are offered a credit card that benefits you with low rates, no hidden fees and great service!

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Relieve Stress With Skip-A-Loan Payment!

Skip-A-Loan payment allows you to "skip" your loan payment in November, December or January. Use the funds for holiday gifts, travel expenses or for any other reason! It costs just $30 per skipped loan.

For complete details and restrictions or to skip your payment, contact the credit union at (304) 455-4029 today.

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Member Testimonial

Dear Bayer Heritage FCU,

We want to thank you for handling our loan so efficiently. You took care of all the details and it went so smoothly we didn't feel like we had to do anything. It was a nice surprise when we found out we could close on our loan right then and there.

Thanks again,

Two Grateful Members

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Credit Union Closings

Veterans' Day
Wednesday, November 11, 2009

Thanksgiving
Thursday, November 26, 2009

Christmas Eve (closing at noon)
Thursday, December 24, 2009

Christmas
Friday, December 25, 2009

New Year's Day
Friday, January 1, 2010

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Dormant Account Notice

Help us prevent your account from becoming dormant (inactive). A once-yearly transaction on your Share suffixes will prevent your account from becoming dormant. This will also eliminate the possibility of being assessed a monthly Dormant Account Fee of $5.00 and/or your funds being remitted to the State Treasurer as Unclaimed Funds. Please contact Member Services (800) 272-6003 ext. 1477 regarding questions on dormancy.

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Important IRA Notice

Payments from your IRA are subject to federal income tax withholding, unless you elect no withholding.

You may change your withholding election at any time prior to your receipt of payment. To change your withholding election, complete the appropriate form provided by your credit union.

Withholding from IRA payments, when combined with other withholding, may relieve you from payment of estimated income taxes. However, your withholding election does not affect the amount of income tax you pay.

You may incur penalties under the estimated tax rules if your withholding and estimated tax payments are insufficient.

© 2001, CUNA Mutual Group

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