02/20/19 - Martinsburg, WV Branch Office Closing at Noon
Our Martinsburg, WV branch office will close at noon on Wednesday, February 20th due to inclement weather. Please watch here for additional updates. Thank you for your patience and understanding.
Online Banking, Mobile Banking, iTalk 24-Hour Audio Teller Unavailable 2/23
Our Online Banking, Mobile Banking and iTalk 24-Hour Audio Phone Teller will be unavailable:
Saturday, February 23 from 10:00 pm ET until 4:00 am ET on Sunday, February 24
for system maintenance. Thank you for your patience.
ATTENTION ANDROID USERS - Incompatibility Issue with our Mobile App
An updated Android app has been developed, tested and will be released as soon as possible to resolve the issues with members on a Samsung device using version 9.0. This could appear to members for download as early as today or within the next 2 days. Thank you for your patience.
1/15/19 Announcement by Bayer Corporation regarding PGH Headquarters
While deeply saddened by the announcement of Bayer Corporation’s decision to close their Bayer Robinson Twp. Headquarters in Pittsburgh by 2021, we want to reassure our Bayer Heritage FCU members that our credit union branch located on the Bayer campus will remain open and fully functioning. Our credit union is not affiliated with Bayer Corporation. We are a separate entity. Your funds remain federally insured and backed by the full faith and credit of the United States Government National Credit Union Administration, a U.S. Government Agency. You can rest assured that your funds are safe and secure.
With that being said, we recognize the stress and financial uncertainty that our members who are currently employed by Bayer in Pittsburgh will face. We have a Financial Advisor, Rob Duffy, available to assist you in the coming months. In addition, our financial counselors are available to offer their help. You are valued members and we will do our very best to serve you during and after this transition.
RISK ALERT - Vishing Scam Leads to Pin-Based Debit Fraud
Credit Union members are being targeted in a vishing (phone-based phishing) scam in which fraudsters spoof phone numbers making the calls appear to originate from the credit union. The members are duped into providing CVV2/CVC2 codes and expiration dates for their debit cards. The fraudsters, already possessing the counterfeit mag stripe debit cards, use the information to change the PINs through voice response units. Then, they use the counterfeit cards to make ATM withdrawals, as well as purchases at Wal-Mart in Florida and Georgia. Credit unions in Indiana, Kentucky, Ohio, and Virginia have been impacted by the scam.
As a reminder, your financial institution will never ask for the CVV or CVC code on your debit card or credit card. Please do not give out any personal information over the phone and monitor your debit card and credit card transactions online and in your monthly statements for discrepancies.
Please Keep Your Mailing Address Updated With The Credit Union
It's very important that you notify Bayer Heritage FCU of any changes to your mailing address. If you've had a recent address change, please contact us and we'll be happy to update your information in our records.
Electronic Alerts in Online Banking
The creation of electronic alerts is a convenience and should be used for informational purposes only. The credit union is not responsible for system errors which may prohibit the transmission of the electronic alerts. An error in the transmission of alerts in no way relieves the member of any fee liability or responsibility for account management.