Identify Theft Education Module


10/29/18 - Hang Up On Spoofed Social Security Administration (SSA) Calls

by Lisa Weintraub Schifferle, Attorney, FTC, Division of Consumer & Business Education

If you get a call that looks like it’s from the Social Security Administration (SSA), think twice. Scammers are spoofing SSA’s 1-800 customer service number to try to get your personal information. Spoofing means that scammers can call from anywhere, but they make your caller ID show a different number – often one that looks legit. Here are few things you should know about these so-called SSA calls. See more information.


Anatomy of a Fake Check Scam

Fake checks drive many types of scams - like those involving phony prize wins, fake jobs, mystery shoppers, online classified ad sales, and others. See more information.

Vishing Scam Leads to PIN-Based Debit Fraud

Members are being targeted in a vishing (phone-based phishing) scam in which fraudsters spoof phone numbers making the calls appear to originate from the credit union. The members are duped into providing CVV2/CVC2 codes and expiration dates for their debit cards. The fraudsters, already possessing the counterfeit mag stripe debit cards, use the information to change the PINs through voice response units. Then, they use the counterfeit cards to make ATM withdrawals, as well as purchases at Wal-Mart in Florida and Georgia. Credit unions in Indiana, Kentucky, Ohio, and Virginia have been impacted by the scam.

As a reminder, your financial institution will never ask for the CVV or CVC code on your debit card or credit card. Please do not give out any personal information over the phone and monitor your debit card and credit card transactions online and in your monthly statements for discrepancies.

FTC Asking for Access to Your Computer? It's a Scam

by Andrew Johnson, Consumer Education Specialist, FTC

Scammers pretending to be with the FTC or with FTC refund administrators are calling, asking for remote access to your computer. It's been reported that the scammers are calling specifically about the FTC's Advanced Tech Support refund program.

Read more

Our Fraud Blog

January, 2018

Over the last five years, data breaches have become a constant news story. Whether they’re happening in retail stores, restaurants, insurance companies, universities, or the federal government, the outcome is likely the same. The chances your personal information has been exposed are high. You may not know it or feel the effects of it today, but at some point in time, you will. So, what should you be doing? Read more below.

Breached! Now What?

Fraud Awareness - Be Diligent!

Identity Theft

Once your personal information has been obtained, the amount of damage an identity thief can do ranges from draining your bank account to filing a tax refund in your name. Find out how to spot the clues that someone has stolen your information: Warning Signs of Identity Theft 

If you are a victim of identity theft, don't panic! Receive a tailored recovery plan from the Federal Trade Commission that highlights the steps you will need to take to help get your life back on track. 

To help reduce the potential risk of identity theft, follow these 5 routine steps

Online Securities

From disposing of your computers to oversharing on social media, there are numerous ways that someone could potentially steal your personal information. Find out how to help protect yourself online.

Make it even more difficult for an identity thief by amping up your passwords


IRS Scams are on the rise! Find out the warning signs and what to do if it happens to you. 

Money Wiring Scams can happen to anyone. Here's a quick overview of some of the more common scams and how it could potentially affect you. 

Scammers may pose as a relative or friend needing money desperately with the hopes you'll send money before realizing its a scam. Learn how to verify an emergency and the tricks scammers use. 

How To Spot A Tech Support Scam

Scammers have been taking advantage of people who care about computer security. They run operations in the US and overseas that use pop-up messages and phone calls to convince people that their computers need fixing. Find out how to protect yourself below:

How To Spot A Tech Support Scam

Avoiding the Latest Scams

  1. Beware of new "can you hear me" scam. 

  2. How to spot scammers who pretend to be IRS officials to get you to send them money: IRS Imposter Scams

  3. How to avoid imposters who promise romance to users of online dating sites to trick them into sending money: Online Romance Imposter Scams

Your Bayer Heritage FCU Accounts Are Protected

Your savings are secure at Bayer Heritage Federal Credit Union. Our highly trained staff uses the latest procedures and most effective security programs to ensure the safety of your money. Plus, your savings at Bayer Heritage FCU are insured by the NCUA to at least $250,000.

Because criminals never sleep, Bayer Heritage FCU is always scanning for fraud and other criminal attempts to steal your money and personal information. Unfortunately, financial institutions across the U.S. and around the world are seeing a spike in the amount of fraudulent activity and growing sophistication of these scams. Too often, the victims are tricked into helping these criminals.

Be Vigilant, Not Vulnerable

Experts agree that fraud can only happen to you with YOUR participation. To better ensure the safety of your accounts, all members need to stay on the alert for fraud.

In short, everyone bears responsibility to avoid becoming a victim of fraud. There are simple things you can do to detect fraud and defend yourself. Click on the links below to learn more about how you and Bayer Heritage FCU can protect your accounts and your identity.

Fraud and Your Responsibilities
Fraud is everybody's problem but it's your job to educate yourself, be aware, and avoid fraud.

Your Account Security
Take some simple precautions to protect your account. Guard your passwords, be wary of inquiries for confidential information, and take precautions whenever you access your account online.

Protect Your Identity
Although money can sometimes be recovered, damage to a stolen identity is difficult to repair. Learn to protect your identity from online and real-world thieves.

Keep Secure Online and On The Phone
We are constantly working to make your online transactions even safer and to protect your identity and account security. 

Multi-Factor Authentication
Because we take your online security seriously, we have implemented Multi-Factor Authentication for our online CU@Home and Bill Payer systems.

Helpful Information