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We're committed to being available when you need us. Whether you need to send a quick email from your smart phone, or you just want to stop in to a branch to ask a question, we’re here to help. Give us a call, send us an email, stop by or fill out the form below. We’re happy to get the conversation started!
Our Member Contact Center is available to help you:
Mon - Fri: 7:30 am - 5:30 pm ET
Saturday: 8:30 am - 12:00 pm ET
800.272.6003
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Lost debit/credit card
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Call 800-272-6003 Option 1.
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Locations & Info
Department numbers
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Member Service Dept: x1477
Mon - Fri: 7:30 am - 5:30 pm ET Saturday: 8:30 am - 12:00 pm ET
Card Services Dept: x1498
Mon - Fri: 7:30 am - 5:00 pm ET
Consumer Lending Dept: x1483
Mon - Fri: 8:00 am - 5:00 pm ET Saturday: 8:30 am - 12:00 pm ET
Mortgage Lending Dept: x1474
Mon - Fri: 8:00 am - 5:00 pm ET
Collections Dept: x1480
Mon - Fri: 8:00 am - 5:00 pm ET Saturday: 8:30 am - 12:00 pm ET
Risk Mitigation Dept: x1493
Mon - Fri: 8:00 am - 5:00 pm ET
Accounting Dept: x1494
Information Technology Dept: x1490
Electronic Services Dept: x1492
Information Systems Dept: x1491
