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Accessibility

Our commitment and approach to maintaining an accessible website 

 
Bayer Heritage Federal Credit Union strives to improve the usability and accessibility of its website for all users, including those with disabilities. Our efforts to improve digital usability and accessibility are guided by the relevant portions of the Web Content Accessibility Guidelines 2.0, Level AA and other existing recommendations.
 

How to send feedback on this website's ACCESSIBILITY

 
We welcome feedback on the accessibility of our website. Our efforts are ongoing and are tested on a periodic basis using various forms of assistive technology. If you are a user with a disability, or an individual assisting a user with a disability, and have difficulty accessing or navigating our digital channels, please contact us at:
 
  • Email us at marketingdepartment@bayerhfcu.com
  • Fax us at 304-810-5005
  • Call us at 1-800-272-6003
  • Write to us at Bayer Heritage FCU, 17612 Energy Road, Proctor, WV 26005
In your message, please provide your contact information, the web address or other location where you experienced difficulty, and a brief description of the problem you encountered, including the type of assistive technology you were using when you experienced difficulty.
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Helpful numbers

Main Phone: (800) 272-6003
24/7 VISA CREDIT AND DEBIT CARD SUPPORT: 1-800-272-6003, Option 1
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Fraud squad

We've got your back! Always working behind the scenes and providing the latest info to help you protect yourself, too. Don't be a target!
 

NEED A Hand? we're here to help!

1-800.272.6003

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