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Lost/Stolen Card

Lost/Stolen Visa Credit and Debit Card Hotline: 

800-272-6003 (M-F 7:30am - 5:00pm)
Lost/Stolen Debit and Credit Card After Hours Support:


909.941.1398 (collect/outside the US)

Preventing Debit and Credit card fraud

  • Sign any new cards immediately.
  • Carry your cards separately from your cash. 
  • Report any suspicious activity on your card immediately.
  • Never lend your credit card to anyone. 
  • Never leave receipts lying around.
  • Never put your card number on a postcard, the outside of envelopes, or in a photo online.
  • When entering card information, check the page you're on to make sure it's a secure site. 
  • Watch your transaction history. Make sure the transactions match your receipts. 
  • Be on the lookout for card skimmers on ATMs. Avoid machines that look altered.

Bottom Line

No matter where you are or where you're making purchases, remaining aware of your spending patterns and your card's physical location is the best way to protect yourself from fraud attempts.

Be sure to keep an eye on your:
  • Statements
  • Credit reports
  • Online transaction history
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Locations & Info

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Applied for a loan or account recently and need to check the status? Click here!

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Want to add more security to your debit & credit cards? Add card controls in our mobile app & online banking.

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